# Send support message

Canonical page: https://docs.ovok.com/api/slim/user/send-support-message

`POST /v1/slim/user/support`

Sends a support email on behalf of the signed-in user to the support address configured for this Ovok environment.

**Auth:** Bearer token for a practitioner, project admin or System Owner session. The caller's access policy must grant `Patient:read`, `Patient:search`, `Device:read`, `Device:search`, `Observation:read` and `Observation:search` (a project admin who holds no access policy skips this check).
**Scope:** The caller's project (from the token).

## Behaviour

- Sends one email built from the `message`, `version` and `environment` you send.
- The email also carries details taken from your session, not from the body: your name, email, project name, profile type, access policy name and tenant code.
- Nothing else is written.
- Returns `true` once the email is sent.


## Example

```bash
curl -X POST 'https://api.sandbox.ovok.com/v1/slim/user/support' \
  -H 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3NjcyNjg4MDAsImV4cCI6MTc2NzI3MjQwMH0.Ql3B_ztDvctlyZ2z0vp4sl3ExXRQGkzmxdmTAqxNzZk' \
  -H 'Content-Type: application/json' \
  -d '{ "message": "The live view does not load.", "version": "1.8.0", "environment": "production" }'
```